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MTN Benin has deployed artificial intelligence (AI) and machine learning (ML) solutions in Africa to address throughput challenges. A network management system utilizing AI and ML was designed to address throughput degradation, ultimately providing improved customer satisfaction.

With the rise of connected devices, spectrum requirements have increased, putting strain on certain sites. Thus, Ericsson devised its latest algorithms to act on highly accurate predictions of future lower throughput based on historical data. As a result, MTN Benin can maximize the use of the available spectrum, in turn improving user experience through a reliable, best-in-class network experience for its subscribers.

AI and ML solutions have multiple benefits since they anticipate throughput degradation, provide zero-touch corrective action, increase throughput for service-level agreements (SLAs) and optimize network resources, addressing throughput degradation efficiently.

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